What we commit to, in black and white.

1. Who we are

The nova-mind.cloud site is published by GDM-Pixel (Charles Annoni, sole trader, SIREN 520 628 934). Sales made on the site are made with Digital Cookie SAS, share capital €2,000, RCS Caen 899 797 674, 10 rue de la Table Ronde, 14000 Caen, France, SIRET 899 797 674 00012, referred to as “we” in this text. Contact: contact@nova-mind.cloud, +33 9 72 66 30 68.

This text has two parts. The terms of use (articles 2 to 6) apply to anyone who uses the site. The terms of sale (articles 7 to 20) apply to every order.

2. Using the site

The site is free and needs no account. You agree to use it fairly: no automated submissions, no attempts to break in, no unlawful content in the forms.

We may change, suspend or stop all or part of the site, in particular for maintenance.

3. Nova, the site's assistant

On several pages you can put your questions to Nova. Nova is an artificial intelligence: her answers are generated automatically and may contain errors. They are neither a quote nor a commitment. Only the prices and terms in this text and in your order are binding.

The number of questions is limited to 10 per hour per visitor. Beyond that, or if the service is unavailable, the site shows pre-written answers.

Do not give Nova confidential information on the site. How your questions are processed is described in the privacy policy.

4. Waiting lists, referrals, roadmap and newsletters

Joining a waiting list (Nova Hive, Nova Photon, Spark) is free and without commitment. It is not an order. People on the list are told when the product opens and get the launch price shown on the product page. The terms of sale for the product will be published when it opens.

Each referred person who confirms their address earns the referrer 10 places on the list. Referrals give no right to any payment.

On the roadmap, suggested ideas are reviewed before publication. We may turn down an idea without having to justify it. By suggesting an idea, you agree that we may publish it, reword it and draw on it freely, without compensation.

Newsletters are free. You can unsubscribe at any time.

5. Novaddict

Novaddict is a free, open-source dictation app that needs no account. It uses your own Groq key: transcription is done by Groq, at your expense and under its terms. Novaddict is provided as is, without warranty. Its licence is published with its code on GitHub [TO CONFIRM: licence name].

6. Customer area

The customer area opens with your first order, using the e-mail address given at checkout. You sign in with a link sent by e-mail, valid for 15 minutes and usable once. You are responsible for access to that mailbox.

The area gives you access to your orders, your invoices and the management of your subscription, on Stripe's secure page.

7. Scope of the terms of sale

These terms of sale apply to Nova Stellaris orders placed on nova-mind.cloud.

Our offers are for professionals: companies, associations and freelancers. By ordering, you declare that you are acting for the purposes of your professional activity. The right of withdrawal provided for consumers therefore does not apply.

Services sold by quote, such as training, audits or automation, follow the terms of their quote. These terms of sale apply to anything the quote does not cover. These quotes are issued by Digital Cookie SAS.

The terms that apply are those in force on the day of the order. You accept them by ticking the box provided before payment. Your own general terms of purchase do not apply, unless we agree in writing.

8. Nova Stellaris: what is sold

Nova Stellaris is an AI assistant for teams. It is installed on a server in your name, with a database reserved for your company.

For each seat, the subscription includes:

• Nova, with her memory, projects, calendar, files and alerts;
• the desktop and mobile apps;
• a nightly backup of your server;
• updates, offered with each new version. Nothing is installed without your agreement.

Nova Stellaris is in beta: its features are evolving, and the current price is a beta price.

What remains at your cost

• one computer per person, running Linux or Windows;
• for each user, an account with an AI provider (Claude from Anthropic, ChatGPT from OpenAI, Gemini from Google or Grok from xAI), paid directly to that provider. We do not resell these accounts;
• the server (rented from the host of your choice) and the domain name, in your name and at your expense.

9. Installation

Installation is charged at €350 excl. VAT, once only. It covers installing Nova on your server and a one-hour set-up session by video call.

After payment, you choose the installation appointment. Each person then receives their invitation: a code valid for 72 hours, then a password that only they know.

You give us the access we need and are available at the chosen appointment. A postponement on your side delays the installation without changing the subscription start date [proposal].

10. Prices

• Nova Stellaris: €49 excl. VAT per seat per month.
• Installation and set-up: €350 excl. VAT, once only.
• Team training: optional, by quote, from €550 excl. VAT per person for one day, often fundable through your OPCO (French training fund).

Prices are shown excluding tax. VAT at the rate in force (20% in France) is added at payment. For a company in another European Union country that provides a valid VAT number, VAT is reverse-charged [TO CONFIRM].

The beta price may change with the final version. Any increase is announced to you by e-mail at least 30 days before it applies [proposal]. If you do not accept it, you can cancel before that date.

11. Ordering and payment

Ordering takes three steps: the number of seats, your details (company, SIRET, address, contact, VAT number if you have one), then payment on Stripe's secure page. You enter your card there: we never have access to it.

On the day of the order, you pay the first month and the installation. The subscription is then charged every month, on the same date, to the saved card.

The order is firm as soon as payment is validated. You receive a confirmation e-mail with its number. The invoice is sent by e-mail and available in your customer area.

If a payment fails, we tell you by e-mail. If it is not put right within 15 days, we may suspend access to Nova [proposal]. Any sum unpaid on its due date bears late-payment interest at the European Central Bank rate increased by 10 points, and a fixed €40 recovery fee is due (articles L.441-10 and D.441-5 of the French Commercial Code).

12. Term, seats and cancellation

The subscription is monthly and without commitment. It renews every month until cancelled.

You add or remove seats whenever you like, from your customer area (“Manage my subscription”). The change applies from the following month.

You cancel at any time from your customer area. The subscription ends at the end of the current month, already paid. The month in progress is not refunded.

We may cancel the subscription in case of non-payment or serious breach of these terms, after a formal notice left without effect for 15 days [proposal].

When the subscription ends, access to Nova stops. The data stays on your server. On request, we help you export it [proposal].

13. No refunds

Our offers are for professionals. Installation is a service already carried out, and AI usage starts at first use: once Nova is activated, sums paid are not refunded. If Nova does not suit you, write to us at contact@nova-mind.cloud and we will look together at what is wrong. You can also cancel at any time, and the subscription then ends at the end of the current month.

14. Support

For any question: contact@nova-mind.cloud or +33 9 72 66 30 68, Monday to Friday. We reply within 24 working hours.

The documentation is in the app, and Nova herself answers questions about how she works.

We do not commit to an availability rate or a recovery time.

15. Your data

Your team's memory, files, tasks and accounts are stored on your server, in a database reserved for your company. They are not shared with any other customer.

To reason, Nova sends the conversation to the chosen AI model, using the user's AI account. That provider processes this data under its own terms.

When we work on your server (installation, backup, updates, support), we act as a processor within the meaning of article 28 of the GDPR, on your instructions and for these operations only. A data processing agreement sets out the rules [proposal].

You remain responsible for the data you entrust to Nova and for its lawfulness. How our customers' data is processed is described in the privacy policy.

16. Using Nova and liability

Nova prepares e-mails, quotes, tasks and documents. By default, she asks for your agreement before every action that matters. You set what she can do on her own. You remain responsible for what you approve or let her do, in particular anything sent in your name.

An AI can make mistakes. Check anything that binds your company: quotes, invoices, letters.

We have an obligation of means. We are not liable for indirect damage (loss of revenue, customers, data or reputation), nor for outages that are not our doing: AI providers, the host of your server, internet connection.

Our total liability, all damages combined, is limited to the sums you have paid us over the last 12 months [proposal].

17. Intellectual property

Nova Stellaris, its code, its name and its content remain our property or that of our partners [TO CONFIRM: holder of the rights to the software]. The subscription gives you a non-exclusive, non-transferable right of use, for your seats and for the duration of the subscription.

You may not resell, copy or modify the software, except where the law allows.

Your data, your documents and what Nova produces for you belong to you.

18. Force majeure

Neither party is liable for a delay or failure caused by force majeure within the meaning of article 1218 of the French Civil Code.

19. Changes to the terms

We may change these terms. For a subscription in progress, any significant change is announced to you by e-mail at least 30 days in advance [proposal]. You can cancel before it takes effect.

20. Governing law and disputes

These terms are governed by French law. In case of dispute, we first look for an amicable solution. Failing that, the dispute falls to the commercial court of Caen [proposal].